Cose da sapere prima di richiedere i servizi di recupero dati a Docomo

Docomo’s “Data Recovery Service” mainly deals with physical failures (such as circuit board damage, water damage, or power supply issues). In these cases, it is optimal to request Docomo’s data recovery service, as specialized cleanroom environments and component replacements or chip-level analysis are required.
However, for logical issues such as accidental deletion, formatted drives, or unrecognized disks, recovery might be possible through data structure reanalysis rather than physical repair. These logical failures can be fixed by individuals with the right knowledge and tools.
Supporta Windows 7/8/10/11 e Windows Server
Indice dei contenuti
What is a Logical Error? Cases Not Supported by Docomo Data Recovery Service
A “logical error” refers to a situation where, even though the hardware itself is functioning normally, issues with the file system or partition information prevent data from being visible.
Typical examples include:
Accidentally deleting files or folders
Formatting the drive
Displaying “Cannot access” or “RAW format”
These issues can be recoverable by Docomo, but the recovery process may take several days to weeks and can be costly. Additionally, there may be concerns about privacy since personal data could be handed over to an external service. Next, we will introduce ways you can attempt recovery on your own.
Manual Data Recovery Using WinHex (For Advanced Users)
For analyzing logical data failures, a binary editor like WinHex (by X-Ways) is used.
This tool allows you to directly view and edit raw data on a disk and reconstruct damaged partitions or deleted files.
Basic recovery steps using WinHex (example: NTFS):
1. Open Disk Management (press Win + R, type “diskmgmt.msc”) and check the status of the disk.

2. If the drive shows as RAW, file system analysis is generally required.

3. Open the drive with WinHex. Analyze the NTFS file system (refer to the official Microsoft NTFS Structure Documentation). In this case, the file system was corrupted.

4. Search for the backup DBR signature (EB5290) from the end of the partition.

5. Overwrite the sector containing the DBR with the backup DBR.

6. Check Disk Management again to confirm that the drive can be accessed normally.

👉 However, this method requires advanced knowledge and experience, and improper operations could lead to further data damage.
Alternative Solution for Data Recovery Docomo Without Expert Knowledge
If you want to safely recover data from a logical error, using an automated tool like Magic Data Recovery is recommended.
Features of Magic Data Recovery:
Supports accidental deletion, formatted drives, and unrecognized disks
Fully supports major file systems including NTFS, FAT, exFAT, and ReFS
Preview detected files after scanning → One-click recovery
No need for technical knowledge like WinHex. Safe for beginners
Compatible with Windows 11 / 10 / 8 / 7
Magic Data Recovery automates the advanced techniques used in WinHex, making professional-level recovery accessible to everyone. Before opting for Docomo’s data recovery service, it’s recommended to first try this safe method on your own.
Comparison of Docomo Data Recovery Service vs. Self-Managed Recovery
| Caratteristica | Docomo Data Recovery Service | Magic Data Recovery |
|---|---|---|
| Coverage | Physical damage focus | Logical errors (deletion, formatting, RAW, etc.) |
| Costo | Expensive (several thousand yen) | Free scan → Recover only the data needed |
| Knowledge Required | None | None (automated process) |
| Time | Several days to weeks | Immediate (can be done at home) |
Come utilizzare Magic Data Recovery
1. Download and install Magic Data Recovery from the official website.
Supporta Windows 7/8/10/11 e Windows Server
2. After launching, select the disk or drive you want to recover.

3. Click “Start Scan,” and it will automatically search for lost files or folders.

4. Once the scan is complete, preview the detected data and select the files you want to recover.

5. Press the “Recover” button and specify the destination folder to complete the process.

Conclusione
For physical failures, it is best to use Docomo’s recovery service. However, for logical errors (deletion, formatting, inaccessible files), it’s smart to first try Magic Data Recovery at home. It offers technician-level recovery precision with just a click—making it the most practical solution for Docomo data recovery users today.
Supporta Windows 7/8/10/11 e Windows Server
FAQ
1. When should I use Docomo's Data Recovery Service?
2. Can I recover deleted or formatted data through Docomo?
3. Is there a cheaper and safer data recovery method than Docomo?
Vasilii è uno specialista del recupero dati con circa 10 anni di esperienza pratica nel settore. Nel corso della sua carriera, ha risolto con successo migliaia di casi complessi riguardanti file cancellati, unità formattate, partizioni perse e file system RAW. La sua esperienza copre sia i metodi di recupero manuale utilizzando strumenti professionali come gli editor esadecimali, sia le soluzioni automatiche avanzate con i software di recupero. La missione di Vasilii è quella di rendere accessibile la conoscenza del recupero dati affidabile sia ai professionisti IT che agli utenti di tutti i giorni, aiutandoli a salvaguardare i loro preziosi beni digitali.



